In this Retail America: Pathways to Opportunity podcast bundle, experts from various fields including retail, workforce development, technology and adult education celebrate and discuss exciting new programs, research and innovations that connect with a growing audience of individuals and professionals interested in diving deeper into today’s hot topics in these fields. Specifically, these upskilling and training episodes highlight:
- How upskilling programs benefit frontline workers and their employers
- New approaches to training and upskilling
- Training impact on frontline workers
- Employers’ perceptions on ROI from building frontline training programs
- Worker mobility and economic stability within the retail sector
- Developing ROI metrics for new frontline training systems
- Forming partnerships to recruit and retain frontline workers
LISTEN
Episode 3: The Benefits of Upskilling Frontline Workers
Jaime Fall, Director of UpSkill America, shares how upskilling programs benefit frontline workers and their employers, and provides insights from the latest upskilling programs across America.
Episode 4: New Approaches to Frontline Training
Demetra Brown, Program Manager at Generation, explores new approaches to training, the training’s impact on frontline workers and employers’ perceptions on ROI from building frontline training programs.
Episode 5: Job Quality and Worker Mobility Matter
Alita Bezanis, of Pete’s Fresh Market, Yesenia Cervantes, from Instituto del Progreso Latino and Jenny Weissbourd, from Reimagine Retail at the Aspen Institute, share insights into worker mobility, job quality and economic stability within the retail sector.
Episode 6: How Can Employers Better Support Frontline Workers?
Amanda Willard, Senior Talent Acquisition Leader at T-Mobile and Nicole Trimble, Executive Director for the Talent Rewire initiative at FSG, discuss supporting frontline retail workers, developing ROI metrics for new frontline training systems and forming partnerships to recruit future frontline workers.